Data Protection Policy

Thakavat's Privacy Policy — Your Information Is Safe with Us

From the moment you join thakavat, your personal data is fully protected every step of the way. In this Privacy Policy, we clearly explain how your information is collected, where it is stored, and how it is used.

Last Updated: 1 January 2026
Language: Bangla
Applicable: Bangladesh
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1

What Data We Collect

When you register, place a bet, or contact customer support on thakavat, certain necessary information is collected. Under this Privacy Policy, we only collect what is strictly required to deliver our services properly.

Directly Collected Information

  • Identification Information: Full name, date of birth, nationality.
  • Contact Information: Mobile number, email address.
  • Account Information: Username, password (stored in encrypted form).
  • Financial Information: Mobile banking number (bKash/Nagad/Rocket) and transaction history.
  • KYC Documents: A copy of your National ID card or passport (for verification purposes).

Automatically Collected Information

When you use the thakavat platform, certain technical information is collected automatically. This data is used to improve the platform's security and overall performance.

  • IP address and device type.
  • Browser version and operating system.
  • Time of platform access and session duration.
  • Pages you have visited and the time spent on each.
  • Referral source (how you arrived at the site).

thakavat never stores your password in plain text. All passwords are secured using industry-standard hashing technology.

2

How Your Information Is Used

Thakavat uses the information it collects for specific purposes only. Your data is never used for anything outside the scope of this Privacy Policy. Each purpose and its legal basis are clearly outlined below.

Purpose of Use What Data Is Used For Legal Basis
Account Creation & Management Name, email, mobile Contract Performance
Payment Processing Mobile banking number Contract Performance
KYC Verification National ID Legal Obligation
Fraud Prevention IP & Device Information Legitimate Interest
Customer Support Contact Information Contract Performance
Promotional Offers (with consent) Email, mobile Consent

Thakavat never sells your data to advertisers or third parties. If you no longer wish to receive marketing communications, you can opt out at any time by contacting our support team.

3

Data Storage & Security Measures

Data security is at the core of thakavat's Privacy Policy. We employ international-standard cybersecurity measures to ensure your information never reaches any unauthorized party.

Technical Security

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Firewall Protection: An advanced firewall system blocks all unauthorized access.
  • Data Backup: Regular encrypted backups are stored on secure servers.
  • Two-Factor Authentication: Two-factor authentication for sensitive account actions.
  • Regular Security Audits: Periodic audits conducted by third-party security experts.

Data Retention Period

Thakavat does not retain your data beyond what is necessary. Following account closure, certain information may be kept for up to 5 years to meet legal obligations, after which it is securely deleted.

Your responsibilities: Never share your account password or login credentials with anyone. thakavat will not be held responsible if your account details are compromised by a third party.

4

Cookie Policy

Cookies are used on the thakavat website and app. These are small text files stored on your device that help personalize and streamline your experience on the platform. In this Privacy Policy, we are transparent about how cookies are used.

Cookies We Use

  • Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: For traffic analysis to improve the user experience.
  • Performance Cookies: Used to measure site speed and performance.

You can disable non-essential cookies through your browser settings. Please note that turning off certain cookies may affect the functionality of some platform features.

5

Sharing Information with Third Parties

A core principle of thakavat's Privacy Policy is that your data is never sold or shared unnecessarily. In certain specific circumstances, limited information may be shared with trusted partners.

When Your Information May Be Shared

  • Payment Processors: Minimum information shared with bKash, Nagad, and Rocket to verify transactions.
  • KYC Service Provider: With licensed agencies for identity verification.
  • Law Enforcement Agencies: Upon a valid court order or official government directive.
  • Fraud Prevention Agencies: For the investigation of suspicious activity.

All third-party partners working with thakavat are bound by the same standard data protection agreements and may not use your information beyond their designated purpose.

6

Your Data Rights

Thakavat believes every user should have full control over their own data. Under this Privacy Policy, you can exercise the following rights completely free of charge.

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You can submit a request to support to correct any inaccurate or outdated information.

Right to Erasure

You can request that your data be deleted, unless we are required to retain it by law.

Right to Restrict Processing

In certain circumstances, you may request that the use of your information be restricted.

Data Portability

The right to receive your personal data in a structured, portable digital format.

Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise these rights support@thakavat.comEmail us at. We will respond within 30 business days.

7

Protection of Minors

Thakavat's privacy policy and all associated services are intended solely for individuals aged 18 and above. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at the time of registration.
  • If a user is suspected to be a minor, their account will be suspended immediately.
  • Any data belonging to a minor that is collected inadvertently is deleted immediately.
  • Parents or guardians can report any concerns about a minor's account directly to our support team.
8

Privacy Policy Updates

Thakavat may update this Privacy Policy as needed. For any significant changes, a notification will be sent to your registered email or mobile number. The date of the latest update will always be displayed at the top of the page.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

9

Contact & Complaints

If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch with us.

Email: support@thakavat.com
Response Time: Within 48 hours (business days)

We take every complaint seriously and work to resolve it as quickly as possible.

Why Your Data Is Safe at thakavat

Our Privacy Policy is not just words — it is backed by technology and proven processes.

End-to-End Encryption

Every transaction and piece of personal information on thakavat is protected by 256-bit SSL encryption — completely unreadable to hackers or any third party.

No Sale of Data

Our Privacy Policy has a strict rule: your data is never sold — period. Sharing data with advertisers or marketing agencies is strictly prohibited.

Personal Control

At thakavat, you own your data. View, update, or request deletion of your information at any time — completely free of charge.

Licensed Secure Infrastructure

Your data is stored in internationally certified data centers and regularly verified through third-party security audits.

Transparent Policy in Bangla

Thakavat's Privacy Policy is written in plain language — no complex legal jargon, just clear and straightforward explanations.

Fast Complaint Resolution

Any privacy-related complaint is resolved within 48 hours. Our dedicated privacy team is always here to support you.

Trust Us, Play Safe

At thakavat, both your data and your money are safe. Register today and experience Bangladesh's most secure betting platform.

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