Thakavat's Terms & Conditions — Complete Guide

General Terms & Conditions

By accessing the thakavat platform — including the website and mobile app — you automatically agree to these terms and conditions. If you do not agree with any part of these terms, please do not use our platform.

These terms and conditions constitute a legal agreement between thakavat and the user. thakavat reserves the right to modify these terms at any time, and continued use of the platform following any changes will be considered acceptance of the updated terms.

Thakavat is an internationally licensed online betting platform. We offer betting across more than 30 categories, including cricket, football, badminton, tennis, and e-sports. Users must be of legal adult age (18 or older) to use the platform.

Applicable Law

These Terms & Conditions are governed by international online gaming laws. Any legal disputes with thakavat will be resolved through the designated arbitration body.

Account Registration & Verification

To place bets on thakavat, you must first create a valid account. Each person may only hold one account. Creating multiple accounts is a direct violation of thakavat's terms and conditions and may result in the permanent closure of all associated accounts.

Registration Requirements

• All information provided during registration must be truthful and accurate.
• Account registration is strictly prohibited for anyone under the age of 18.
• The mobile number and email address used during registration must belong to you.
• Your password must be strong and must not be shared with anyone.
• Registering under someone else's identity or with false information is strictly prohibited.

KYC Verification

Thakavat follows a KYC (Know Your Customer) verification process for security purposes. Prior to withdrawal, or for transactions above a certain amount, users may be required to submit a copy of their National ID or passport as proof of identity.

Betting Rules

Before placing any bets on thakavat, please read the betting section of these terms and conditions carefully. Once a bet is confirmed, it cannot be changed or cancelled — so think it through before you commit.

Bet Acceptance

• A bet is only valid once thakavat's system sends a confirmation.
• Thakavat reserves the right to cancel any bet accepted at incorrect odds due to a system error.
• A maximum bet limit may apply per event and can vary depending on the event.
• Bets are accepted before the match starts or, for live betting, while the event is in progress.
• If suspicious activity is detected in any event, thakavat reserves the right to suspend the relevant bet.

Live Betting

Live betting, or in-play betting, is one of thakavat's most popular features. Odds update in real time throughout a match. In cases where odds change due to network delay, thakavat may accept the bet at the updated odds or choose to decline it.

Bet Cancellation

In the following situations, thakavat may cancel a bet and refund the amount to the user's account:

1. If a match or event is completely abandoned or suspended.
2. In the event of a technical error on the thakavat system.
3. If a bet is accepted with incorrect odds or erroneous information.
4. When an international sports body has launched an investigation into a match result.

Payments, Deposits & Withdrawals

Thakavat supports easy deposits and withdrawals via bKash, Nagad, and Rocket — Bangladesh's most popular mobile banking services. The payment section of these Terms & Conditions applies to all financial transactions.

Deposit Policy

• Minimum deposit: BDT 100.
• Deposits must be made only from your own mobile banking account.
• Deposits from third-party accounts are strictly prohibited.
• Deposits are typically credited to your account within 5–10 minutes.

Withdrawal Policy

• Minimum withdrawal: BDT 500.
• Withdrawals can only be made to the mobile banking account used for the original deposit.
• Withdrawals are typically processed within 5–15 minutes.
• KYC verification may be required before your first withdrawal.
• Withdrawals may be temporarily suspended in cases of suspicious activity.

Bonus & Promotion Terms

Thakavat regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which are listed alongside the offer. The general bonus policy is outlined below.

Welcome Bonus

Newly registered users are eligible for a welcome bonus on their first deposit. To receive this bonus, the specified wagering requirements must be met.

General Bonus Usage Rules

• Bonus funds cannot be withdrawn directly — they can only be used for betting.
• Each bonus comes with specific wagering requirements, typically 20–30 times the bonus amount.
• Using multiple bonus offers simultaneously may not be permitted.
• Thakavat reserves the right to modify or cancel any bonus offer at any time.
• Thakavat reserves the right to cancel bonuses if bonus abuse is suspected.

Responsible Gaming Policy

Thakavat believes betting is purely a form of entertainment. We want our users to enjoy the platform in a healthy, responsible way. As part of these Terms & Conditions, we place the highest importance on Responsible Gaming.

• Users can set their own daily, weekly, or monthly betting limits.
• Options are available for a temporary break or permanent account closure if needed.
• If anyone feels they may be struggling with betting addiction, the thakavat support team is ready to help.
• Parental control tools are available to help prevent minors from accessing accounts.

Account Suspension & Restrictions

Thakavat reserves the right to temporarily suspend or permanently close an account for any of the reasons listed below. In the event of a breach of these Terms & Conditions, action may be taken without prior notice.

• Creating or operating multiple accounts.
• Registering with false information or committing fraud during KYC verification.
• Abusing or manipulating the bonus system.
• Involvement in match fixing or score manipulation.
• Conducting transactions using third-party accounts.
• Attempting to hack or gain unauthorized access to the platform.

If an account is closed, any valid balance (excluding bonuses) will be refunded, though the process may be put on hold until the investigation is complete.

Privacy & Personal Data Protection

Thakavat takes the protection of your personal information seriously. Data collected during registration and transactions is used solely for service delivery, security assurance, and compliance with legal obligations.

• Your personal information is never sold to third parties.
• Minimal information may be shared with trusted payment partners for necessary security verification.
• Information may be disclosed in response to valid requests from law enforcement agencies.

For more details, visit our Privacy Policy View Page.

Dispute Resolution Process

If you have a dispute with thakavat, please contact our customer support team first. Most issues are resolved within 24 hours.

Steps to File a Complaint

1. Send a detailed description of your issue via live chat or email.
2. Please attach the relevant bet ID, transaction number, and any supporting screenshots.
3. Our team will provide an initial response within 48 hours.
4. Complex matters may take up to 14 business days to resolve.

Changes to Terms & Conditions

Thakavat reserves the right to modify these terms and conditions, in part or in full, at any time. Users will be notified of significant changes via email or a platform notification.

Continued use of the platform after any changes have been made will be considered your automatic acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have any questions about these Terms & Conditions, don't hesitate to reach out to our support team — we're always here to help.